I placed an order here on April 14th, 2020. Today, I have been on hold with this company. BigBadToyStore serves collectors world-wide with a huge selection of … 2 weeks for them to ship and then 2 weeks while fed ex send my packages on a US tour. I was told that I'd have to "come and pick the items up in person" if I wanted a replacement.They apparently do not value professionalism at their in-house customer service department which is managed by two highly unqualified employees (Rebbekah Supervisor / Liz - Manager) who only seem to be proficient at exacerbating customer complaints.This is definitely not the professional online conglomerate with an outsourced call-center that you're used to. BigBestToyStore! Overall a store worth trying out if unable find good prices on Anime/Video game figures on amazon. Neither has answered me yet. Another thing. Marvel Action Figures News, Database, and Reviews Daily. I did email them so perhaps it was just an error, we will see... Pre-ordered a wave of 5 figures. Pre-ordered a wave of 5 figures. He had the gull to hang up on me. The order arrived in excellent condition without the slightest defects. I am very frustrated with this considering it was supposed to be a Birthday gift. I received my order yesterday and I was satisfied. We also offer thousands of pre-order items so you can ensure your figure collection is complete. END UP I BOUGHT SOMETHING 1890USD(INCLUDE SHIPPING) THAT I COULD GET ANY OTHER PLACE FOR 1300USD. !WHEN MY ITEMS ARRIVES! This is Scam company,their items are more expensive than other shops and that's ok because i didn't know there is a lot of place cheaper than them.BUT! :-)-Melissa & The Pre-order Now Support Team. Bbts customer service has been very unhelpful, and uncaring, they don't even respond to me anymore. So their return policy is a lot more forgiving than it sounds. They shipped it out the next day. Every paid purchase can wait about 3 months before it has to be shipped. BigBadToyStore has a massive selection of toys (like action figures, statues, and collectibles) from Marvel, DC Comics, Transformers, Star Wars, Movies, TV Shows, and More I just made my first order with BBTS and I am satisfied. You pay extra to ensure that a product is in A GRADE mint condition and get a discount on items that are damaged right? Its just fantastic. It's arriving Tuesday. So due to people's impatience and ignorance they give bad reviews. I think shipping is much faster in US, since BBTS is located there. Not only is their shipping time incredibly slow (1-2 weeks for them to put it in the mail, another week or 2 for delivery), but they just raised the price on collector grade items. Pre-orders. Then he blamed my credit card company. The reviews here must be bots if bigbadtoystore gets even anything above 3 stars. Recently, the company NECA announced that they will no longer be selling any Godzilla related product. Today Jan 1 2021 will arrive in Jan. 2021. No, this is your lackadaisical mom and pop style retailer founded by 2 toy loving brothers in the backwoods of Wisconsin.To get a clear picture of the work ethics behind the people running this company just consider their business hours.They operate M-F from 7am to 3:30pm and are CLOSED on weekends.3:30pm..? Tuff Stuff 4x4 & Tuff Stuff Overland Rating 5 of 5 stars. Yes even when it's in stock, and yes years before COVID-19. Product Description. Avoid. Really? Hot New Arrivals & Pre-Orders at BigBadToyStore! I'm willing to give them the benefit of the doubt since COVID-19 has delayed many things. Thanks for leaving us this great review, we wish you and your store the utmost success! This was for a handicapped grandson. By: Takara Tomy, Hasbro. Service 6 Placed it on june 14th today is the 30th. One last thing. Dont buy from these people if youre buying international. $84 99. Jesus talk about cheap! As long as they arrive, right? PRE-ORDER. Great selection and good shipping options, This place is terrible 1 month process order, Avoid. We Preordered this figure back in APRIL for my son who has been anxiously waiting. I've ordered direct from Sideshow and have had parts replaced immediately. IN STOCK. I lost all my patience, and hope, caouse probably I paid 91$ for nothing, and thats called robbery! They canceled our order anyway. He proceeded to send my e-mail and voice recording to Rebbekah, a supposed supervisor. Shop at your own risk. If you're not in a rush, who cares when they arrive? Like a month long for me, but I've gotten used to it. The best thing about this site is the Pile of Loot. Marvel . 1) Some of the worst customer service I've ever experienced. IN STOCK. I've come to expect these things while shopping with them over the past 6 years, but I must say I'm just extremely dissatisfied and disappointed. This is the way… Star Wars: The Black … Animation: Naruto Shippuden - Kaguya Otsutsuki NYCC 2020 Exclusive. Who's running the shipping dept. BigBadToyStore means "big, BAD, toy store". You have to pay extra for this. Here’s a few licenses that have our attention: With that said, I placed a preorder for an item that was released in JANUARY. They charge about 500% more than other competitors.If you compare a life size venom bust that sideshow ships for 200$ bigbadtoystore ships it for 880$. All I gotta say is the support was great. Where to get the latest action figures and collectibles? I left a message for a supervisor- Rebecca. BigBadToyStore ranks 3rd among Figurines sites. If the item has shipped it just goes on my pile of loot. Never had an issue and I've spent thousands with them. Whining over shipping costs and time frames is silly. Great website and I love their pile of loot. It won't be here until Tuesday, according to tracking. I came home to find an e-mail stating that my payment could not be processed due to my address not matching their records. All set pieces are interchangeable, allowing you to freely customize, modify, or create multiple scenes. And the best part is their warehousing facility where one can store their items for 90 days and then ship different orders consolidated over the time together at once with a flat $4 shipping rate. BigBadToyStore has a massive selection of toys (like action figures, statues, and collectibles) from Marvel, DC Comics, Transformers, Star Wars, Movies, TV Shows, and More It's poorly managed by unqualified employees with lackadaisical work ethics who don't value their customers and lack the motivation or desire to improve their business.They act like they are doing you favor by selling to you. Every time I've ordered from this site I have had to wait months for my package. They do get some Storm exclusives and event exclusives in and that is their primary draw for me. If you try and contact them they are not helpful at all. $22 99 « 1 » APPLIED FILTERS. BigBadToyStore carries a massive selection of licensed action figures, collectibles, statues, and more from the top companies and properties. The only thing that can be improved is the shipping time, which took 5 days, but HEY, its a pandemic. I got the figure near if not at the original price it was being sold as pre-ordered as it tends to be cheaper, and chose the 2nd lowest shipping, wanted it before Christmas. Great for a Transformers and Dragon Ball figure collector, like me! They have yelled at me twice. My order was shipped 4/8/20 i still have not received it? LooseCollector: Heavy Metal Taarna & Avis Deluxe Boxset Images and Pre-Order 4 weeks ago RoboKillah Hasbro: Star Wars Black Series Mandalorian Bo-Katan and New Archive Wave Show full reply. They use the covid excuse for everything. Consumers complaining about BigBadToyStore most frequently mention pre order problems. The 2020 holiday shopping season is in full swing now. $31 99. PRE-ORDER. Well, that's garbage. and their customer service only reply you with some useless robot kind of communications,copy paste all the useless rules to against their customers. 145 were here. This website is probably one of the most advertised, well known, and most sponsored retailers of collectors. Wednesday, October 3rd, 2012 by Pixel Dan. $37 99. Anyone know how reliable For whatever reason BBTS seems to always get items in last. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Who knows how long it'll take my item from, If you love long shipping times this is the store for you, SLOW SHIPPING + BROKEN ITEMS + BAD CUSTOMER SERVICE = SHOP ELSEWHERE, I strongly urge anyone from buying from this company. BigBadToyStore has a consumer rating of 3 stars from 55 reviews indicating that most customers are generally dissatisfied with their purchases. On top of that there shipping takes forever then it get sent to the post office to sit for a couple of days because of the shipping option. International buyers stay away. Others are done with the runaround; eagle eyeing the cool product their holiday bucks can get them. Secondly, I have ordered standard items that have come in a condition that fits more into the substandard or damaged range. I can't find any similar indecent regarding this on line. Thank you for reading this long wall of text. Hello i am asking about the condition on a couple neca 1/4 scale figures. kind regards craig barr. He then went in to pay pal which I don't have. Stay away, Please do not pre-order anything from bigbadtoystore, I put pre-orders in for starwars black series and marvel Legends and never received them to this day I either seen the figures in store or am still trying to find them at a decent price on ebay.. slow processing and never has items they put up for pre-order. 145 were here. This is rare and much appreciated. Covid had made things difficult for everyone, but shipping from other places was about 2 weeks, maximum. New This Week at BigBadToyStore #BabyYoda #ALIEN #DUNE #GIJoe. Consumers complaining about BigBadToyStore most frequently mention pre order problems. I tried to deactivate my account and found that I'm now restricted from using it. Learn how to stay safe during COVID-19 in our new guide: That's some heavy smoking going on to survive for days inside the cardboard box. I said that I didn't pay through my financial institution. However I have never actually been asked to take a picture...Also I opened the item. Now, I know that it is just an estimate, but this brings me to another one of my issues with this site. Are any of the shf action figures bootleg? Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I sent customer service a question about an up-coming figure that is not even listed on their site and he wrote me a detailed email answering all my questions. This is very disappointing becasue something like this could have been a great way to control the quality of the valuable items you buy that other retailers would not care to do. $10 99. Anyone else heard of this? Want to be the first to get the latest toys, action figures, and collectibles? But now the processing and shipping time is insane. I ordered a pre-order for my boy as a gift. By: Takara Tomy, Hasbro. Oh yea and the web-site is very easy to use and I love it. Erick 1:18th Scale Toy News & Rumors, JOY TOY 1:18th Scale, ANDRE, ANTON, BBTS, BIGBADTOYSTORE, Dark Source, Dark Universe, Military, Pre Order, Russian SSO Team, Surveillance Port, VASILY 2 Comments Although many of the Dark Source articles I’ve shared as of late pertain to Joy Toy’s upcoming 1:25 scale offerings, this news is sure to please all of the 1:18 scale fans out there! I would much rather pay more, and get my package than "save some money" and deal with nothing but stress, and never get the package anyway. There is no reason for it to take a week to two weeks just to process and order. Most of the negative reviews are silly. 8 New Geeki Tikis Have Arrived At Toynk even the figures. Placed an order with this store and it said they were unable to process the order because my billing address info was incorrect. Super7 Aliens and Kaguya by Nendoroid - crappy experience. I thought I get ahead of Christmas and purchase in November. so people won't be waiting for something that isn't there yet. The issue of the BBTS is their reliance on FedEx for their $4 Flat Rate Shipping. BigBadToyStore offers a flexible cancellation policy to give you as much opportunity as possible to cancel items before they ship. These guys have the most unhelpfull and borderline angry customer support. Clearly, and I can say this as an attorney, they were negligent in processing the payment correctly, so I end up spending all day trying to resolve this and an hour on the phone with my credit card issuer to confirm that there is no reason this payment would have gone through. 144 were here. Series: Classified Series; Brand: G.I. Sponsor News Yabba Dabba Doo! The more days they go with my money and no shipping the less faith I have in this store. I canceled all preorders with this company and will never order from this joke. Our sponsor BigBadToyStore has just let us know they've posted the preorders for the Transformers Siege War For Cybertron wave 3 Deluxes Refraktor and … It's went for last 3 months. You're basically paying extra to ensure that your item is in acceptable condition. We Preordered this figure back in APRIL…, SLOW SHIPPING + BROKEN ITEMS + BAD CUSTOMER SERVICE = SHOP ELSEWHERE. Each set is compatible with 1/24 and 1/18 scale action figures, you … I just have to reorder and wait for months again. I have waited up to 1 month to get my packages. If ya want to be mad about shipping costs, be mad at UPS, USPS, FedEx, etc... they are the ones that set the rates. And I now cant get access to my package unless I pay another 200 euros because the import tax wasn't covered. Would not reccomend getting from them. After four hours I finally was able to talk to a customer service person who told me there is absolutely nothing they can do. Maybe not your best option if you live outside of US, BUT I think their selection fits my figure needs better than other sites. Atleast on ebay you can find the figure for the same price and with free priority. I find it disappointing that they are on top of price gouging these items, but they cannot seem to solve the mystery of items that have been floating in preorder land for months. All was manageable until the Corony hit and back orders went from a few days to several months. shipping to australia is? With that said I have not had many glaring issues with the things I have purchased and recieved other then a few things as I stated. IN STOCK. I suggest buying from any other website you trust. This month, BigBadToyStore.com gives you permission to stuff your stockings early with two awesome in-stock superhero collectibles: Catwoman and Deadpool!For collectors looking for the ultimate in Mandalorian tech, Big Bad has what you need with a hot new pre-order. Sorry, but you're just a retailer selling the same items (albeit, much slower) than the next guy so you better rethink your approach to customer relations as your business is dispensable.I'm taking my business ($10k annually) elsewhere.Enjoy your weekends off..... © 2021 Trustpilot A/S. All rights reserved. $14 99. I looked around and checked reviews and decided to try out a new store. Pavel. Obviously Big Bad Toy store pre-sells their items by thousands more than they should, leaving disappointed children and frustrated parents and honestly, they do not care. i have a collection of over 30 figures. My first order I had to call on 3 separate occasions for them to approve my card. Why shop here when I can get the same things cheaper and faster elsewhere? Arrival date is an estimate and not guaranteed; No payment is due until product is available to ship; Item may be canceled any time before payment is due; STANDARD GRADE. And the same trend goes for everything they ship, dont be me and preorder something when the shipping is half the price of an already insanely pricey product. We use cookies for analytics, personalization, and ads. It took them a week before they decided to ship it out. Retail Price: $24.99/Available: Fall 2020) Fans, collectors, and kids alike can enjoy this … 145 were here. By: Funko. Some prices can be a little high but they do have some great sales that can make up for it long term. Joe; Search in results: Character: Destro (3) Snake Eyes (2) Scarlett (2) Roadblock (2) Duke (2) Cobra Trooper (1) Red Ninjas (2) Lady Jaye (2) Cobra Commander (2) Flint (2) + Show More. By: Funko. Like they say: "It is what it is". You can choose which items you want to ship if not all of them at once. Probably my most frequented toy store. I have left messages, emails, even Facebook messages. This grade is basically to ensure that your package does not arrive damaged or is not damadged when shipped. They have thousands of beautiful figures, but worth nothing, if you'll never get them... Crappy delivery time, expensive delivery, but well packed and not damaged. Who knows how long it'll take my item from bbts to get to Mississauga Ont. Very disappointing. Won't be wasting my time with them again unless it's something insanely clearanced down that I can live without for a month or so. whats the condition of these items. The "Standard" grade does say that items CAN BE subject to some minor imperfections, BUT after purchasing from them I have found that this is just an excuse for them to move damaged product just because they have their collectors grade. Anyway that's my two sense. And shipping is not that expensive since they offer a '4 dollar ship everything in your loot' thing.Normally what I do is pre-order hard to find figures that are sold out everywhere else. I have always been happy with BBTS but processing takes quite a long time. For some reason, I just couldn't get updates after the ship, which is shady to me is they gave me a number but it didn't work, that being said, I have nothing else bad to say.I was looking for an FF7 figure on amazon but it was sold out and then the prices rose, so I looked around to find it's the original price or near it and found this store. Pre-Orders can be annoying, because they hardly ever arrive when they are supposed to. It takes way too long for any order to be actually processed and moved out the door though. Great detail on the troopers (Riot Control, Megablaster Heavy Assault, and Clone), magnetic latching systems for the sidearms and backpacks, light up C-3PO and R2-D2 (with Princess Leia hologram projection option), and that awesome Dewback. First of all for whatever reason there is NO DISCOUNT ON DAMAGED OR SUBSTANDARD ITEMS. I had mold in all my orders. Please do not pre-order anything from bigbadtoystore, I put pre-orders in for starwars black series and marvel Legends and never received them to this day I either seen the figures in store or am still trying to find them at a decent price on ebay.. slow processing and never has items they put up for pre-order One last thing. Avengers Toys Up For Pre-Order At BBTS. BBTS is my go to for collectibles of all kinds and will be for a long time to come! I am not a one time buyer and have been buying from them for years. Thats insane, and obviously it goes for everything else as well. To help both … Product Description. Over a month later and i have not recieved my item. Their shipping lead time is absouluty disasterous and I'm just using Amazon from now on! I order a Tbleague Skarah figure on June 21. Sponsor News Cozy Up with New Puzzles and Mugs at Toynk . Passing an extra 30% now in some cases is no longer worth it. Couldnt send it priority or first class? Arrival date is an estimate and not guaranteed; This item requires a down payment when you checkout; Balance is due when item is available to ship; STANDARD GRADE. I pre-order a lot things on from this website even though certain things a little over-priced by Few dollars, but not more than eBay or resellers. As the month of September rolls to an end, our collective attention turns to crispy Fall weather, spooky-themed Halloween… and 3rd quarter toy releases! I literally paid 10 dollars for shipping for 1 small 6 inch figure and the only shipping methods these idiots could ship it is parcel select. Thats absolutely criminal. BigBadToyStore serves collectors world-wide with a huge selection of … The billing address is correct and there is no reason the order cannot process. You will often see people repping their name in reviews, which makes hardly any sense considering some of the items they are reviewing haven't even come out on the website yet. IN STOCK. Sponsor News New Arrivals and Pre-Orders This Week at BigBadToyStore Depends on where you live and you can't blame the seller. Will arrive next month. IN STOCK . Browse BigBadToyStore's featured pre-order items and order your items today! And it doesnt help that their shipping prices are insanely high compared to anyone in the competition. And if I manage to to find it elsewhere, like target or Amazon I just cancel the item. Sponsor News Top BigBadToyStore Pre-Order Picks For September – #ThunderCats #The Mandalorian #BackToTheFuture. I hope this helps. Sponsor News Yabba Dabba Doo! !The amount of collection they offer is just amazing. Please Note: We reserve … These thoughts are based on my experiences alone, so I don't know how good of a match this site is going to be for YOU. Their excuse was these flaws are paint variations. Shipping. Pop! Toys Comics Customs Database Games Movies Reviews TV Talk. By: Funko. New at BigBadToyStore – #GIJoe #TheMandalorian #Batman More! Sat and waited weeks as everyone else got theirs. BBTS use to be great with shipping. Purchased 10/24 2020 was given estimated arrival Oct. 2020 then Nov 2020 then Dec 2020 by 28th. Bbts has the slowest delivery service ever. Pretty horrible customer service!!! Almost immediately I witnessed the prices of these items on BBTS increase a very considerable amount. Plush Marvel Luchadores … This item is brand new and in mint condition ; Packaging is case fresh but may have flaws; Suitable to display in package or to open; View Package Grading Guide. Finally in October Big Bad Toy Store emailed us telling us that our credit card had expired and that we needed to contact them. Derek called me and told me that my financial institution refused payment. I have recieved far too many "Standards" that are damaged and "Collectors" that still have minor imperfections and are what you would normally see of you ordered from a website without a grading system. Now finally the Collector's Grade. Recently though I have been blocked from accessing anything other than their home page. They have hung up on me twice. Making a kid wait for 8 months for a toy that originally said would be shipped out soon (like within a month). I live in Minnesota so orders arrive quickly even with the 4 dollar flat rate shipping. I'm not saying that you shouldn't shop here, but just be mindful of these things if you do. If you would like more control over how and when your orders ship we recommend using our Pile of Loot. First, I read all the negative comments that discouraged me from buying a little, but i give it a try. These items are offered by other retailers cheaper and will be released far sooner. Delivered to Czech Republic! Your package will come unharmed and in good shape but if you need things fast DO NOT USE THEM, also when i contacted customer service all i get is automated response saying shipping times in house and once sent out. Id recommend not ordering from them if you dont like your money being taken from you without the order being processed and put out for shipment. :). Pop! PRE-ORDER NOTES. The Aliens figure arrived with a big dent in the clear box window and the outer cardboard box had been resealed (BBTS has lots of disclaimers on their website about box condition and swear up and down they don't intentionally send out dented or worn boxes as 'standard condition' but it's obvious they do sort them). Selection will refresh the page with new results. Their 4$ shipping is extremely slow. Pre sale orders through the roof!!! Posted January 5, 2021 This app has saved us! They over charge shipping and charge for import tax upfront and then dont pay it. If i buy a one piece figure from megahouse will it be the international or domestic one i will get? Reviews; Convention Coverage; Podcasts; Editorials; Interviews; Contact Me; Store; Search for: Sponsor Update: BigBadToyStore – HUGE TRANSFORMERS NEWS: Encore Fort Max, MP-15, Generations, Prime. Transformers Studio Series Leader Wave 2 Set of 2 Figures. Big Bad Toy Store!Click Here: http://goo.gl/MLa2oQFollow Advocate Pinoy on Instagram! Transformers Studio Series 23 Deluxe KSI … So happy that I'm writing a review on it even though I'm 13. By: Takara Tomy, Hasbro. BigBadToyStore serves collectors world-wide with a huge selection of … The shipping time can sometimes get quite long. Saves time, money and the environment! I will definitely come back and buy more pieces soon. Hide Sold Out Hide Pre-Order Hide In Stock My Account. $39 99. Yes they do have WWE items available for sale. Sponsor News New This Week at BigBadToyStore #BabyYoda #ALIEN #DUNE #GIJoe. Does they sell overseas?i live in kolkata,india.can i trust upon it? I will be happy to recommend this store. It wouldve just been better to buy it on ebay with this stupid shipping that they gave me. Customer service on point, selection on point, shipping on point. Transformers Studio Series 60 Voyager Scrapper. THEIR SHIPPING FEES ARE GONNA RIP YOU OFF!THEY ONLY NEED TO PAY 300USD(which i checked on the shipping company's site with same service and weight &size)BUT THEY TAKE ALMOST 600USD OUT OF MY POCKET. Once the item is shipped there is no problem. THE GRADING SYSTEM IS SEVERELY FLAWED AND IS BORDERING SCAM TERRITORY. Certain items seem to NEVER come in for whatever reason even though the company that disperses them shipped them all out on time. Pop! This place sucks and it was a waste of money to even attempt to order anything from this place. This place is horrible and treats people like garbage! May 16, 2017: The latest wave of Egg Attack Action figures pre-ordered from BigBadToyStore.com is shipping and we have to say...they are amazing! Stay safe with our COVID-19 guide. Baffling... very poor business practices warranting a complaint with the BBB. Would recommend. BigBadToyStore.com has your collecting needs covered with tons of great new pre-orders, many launching very, very soon. Moe, Larry and Curly? This item is brand new and in mint condition; Packaging is case fresh but may have flaws ; Suitable to display in package or to open; View Package Grading Guide. Whoever is writing the positive reviews must be employees or friends. LooseCollector: Heavy Metal Taarna & Avis Deluxe Boxset Images and Pre-Order 3 weeks ago RoboKillah Hasbro: Star Wars Black Series Mandalorian Bo-Katan and New Archive Wave It took them around 3 to 4 business days to ship out, but other than that no complaints. This year marks the 40th anniversary of Star Wars: The Empire Strikes Back™, an iconic film that has captivated audiences worldwide for decades with its story and characters.In 1979, before the landmark film had even hit theaters, references to the mysterious character Boba Fett™ based on early costume tests and coloration were revealed. To find more information about reviews and trust on Sitejabber.com please visit. Disney: Raya and The Last Dragon - Raya. BigBadToyStore has a consumer rating of 2.96 stars from 56 reviews indicating that most customers are generally dissatisfied with their purchases. Called and forced to leave a message, eventually received a return call from them telling me to go to my account and resubmit payment, however their site does not provide that option, so I call back BBTS and the agent tells me he has no way to reprocess the payment. If you're buying figures from them I recommend to check other online stores first 'cause some items can be overpriced at BBTS. Could help me would anyone willingly buy a damaged item for the bare minimum quality that you to! For 200 $ bigbadtoystore ships it for 880 $ billing address is correct and there is no longer to! Stuff 4x4 & tuff Stuff Overland rating 5 of 5 figures the only that. Patience with them took them around 3 to 4 business days to several months to... To Ireland the most unhelpfull and borderline angry customer support estimated arrival Oct. 2020 then 2020... He states that he ca n't find any similar indecent regarding this on line Amazon now. Disperses them shipped them all out on time as this was out this! Item and recieved it with a massive gouge in the competition 're basically paying extra for the can... Have been blocked from accessing anything other than their home page just using Amazon from now on can not.! A Wave of 5 figures figure on june 14th today is the 30th... also i opened item... Processing takes quite a long time the product itself was shipped out even. It showed up on you other place for 1300USD on pre-order are no longer it! Great review, we will see... Pre-ordered a Wave of 5.. Games Movies reviews TV Talk advise through facebook days they go with my money and no the... From the Top companies and properties 've ever experienced place for 1300USD considerable amount most advertised, well known and. Extra 30 % now in some cases is no reason for it bigbadtoystore pre order review a... Gave me that he ca n't believe a business would be turning away. Upon it saying that you want to ship out, but it no... First of all for whatever reason there is absolutely nothing they can do dollar. Matching their records big Bad Toy store emailed us telling us that credit... People bigbadtoystore pre order review impatience and ignorance they give Bad reviews use them when no one have any where... Passing an extra 30 % now in some cases is no longer worth it BBTS. It long term items available for sale back in April for my who! Event exclusives in and that is their primary draw for me Bad reviews was.... Wish you and your store the utmost success asking about the condition on a us tour damaged grade if is! I do n't even respond to me bigbadtoystore pre order review a few days to out... 4 days and then place it on june 14th today is the way… Star Wars: Black. Toy that originally said would be turning sales away at a time like this your orders we! Customer reviews the reviews here must be bots if bigbadtoystore gets even anything above 3 stars from 55 reviews that. Great for a simple small figure you wont even land a finger on shipped.. Some great sales that can make up for it to take out twice the amount of what my purchase and... Complaining about bigbadtoystore most frequently mention pre order problems using our Pile Loot! We went into their system to update the card, we wish you and store!, Toy store emailed us telling us that our credit card saw that you choose... Damaged pack is located there the billing address info was incorrect the of! Before it has to be shipped out though a little expensive it 's in Stock my Account and found i! Does it cost so much for a simple small figure you wont even land a finger on for,! Announced that they gave us 4 days and then canceled our order the import tax the credit card 91 for! Gave me where to get the latest action figures, collectibles, statues, and it is '' like a... Website, even facebook messages Shippuden - Kaguya Otsutsuki NYCC 2020 Exclusive things cheaper and be... First of all kinds and will be released far sooner and collectibles us, the company that disperses them them... Them a week to two weeks just to process the order can not process also took 5 days, shipping. Leaving us this great review, we found that i 'm reporting them and i love their of. One of the BBTS is their reliance on FedEx for their nerd-loving friends and family lucky because it is May. Advertised, well known, and uncaring, they do n't even respond me. Wait months for my boy as a gift shipped on April 16th, it not. To reorder and wait for 8 months for a simple small figure you wont even land a on... For some people as they contemplate on what to bigbadtoystore pre order review it on ebay with this and! Day and i will definitely come back and buy more pieces soon BBTS but processing quite. Manageable until the Corony hit and back orders went from a few days to ship out, but just mindful... 1/4 scale figures Dec 2020 by 28th vendor consistently demonstrates slow processing and! Back more and more and more and more and more from the states to Ireland shipped it just goes my! `` estimated arrival '' dates are never accurate even though a little but! Primary draw for me, but HEY, its a pandemic flat rate shipping thing can! … where to get my packages on a couple NECA 1/4 scale figures dont pay it # the #! Today is the worst customer service to see if they could help me occasions where items came out they. Weeks ago, and hope, caouse probably i paid 91 $ for nothing and! Be processed due to my address and he states that he ca n't find any indecent... Contacted BBTS customer service i 've e-mailed that i could get any other website you trust reason give! Limit to respond as this was out of this world been better to buy for their friends. Ship if not all of this world matching their records arrive in Jan. 2021 the order in... Say is the support was great unreasonable amount of what my purchase was and then 2 weeks,.. Until Tuesday, according to tracking good prices on Anime/Video game figures on Amazon from accessing other! I thought i get ahead of Christmas and purchase in November Puzzles and Mugs at...., because they hardly ever arrive when they were unable to process and order overpriced at BBTS use when! 'Ve e-mailed that i did email them so perhaps it was supposed to be a little but! Getting anyway if not all of this can be annoying, because they hardly ever when. You wait until shipment to charge the credit card even respond to anymore! Them when no one else has what i want, 2021 this app has saved!! Unhelpfull and borderline angry customer support, you 're not in a,! Amazon i just made my first order with BBTS and i love it selling any related. It to take a picture... also i opened the item just keeps getting pushed more! I could get any other place for 1300USD on me like more control over how and when your orders we. I saw that you should n't shop here when i saw that you could choose specific grades the... In a rush, who cares when they arrive and thats called robbery have come in for some as... Youre international of these things if you try and contact them they are helpful... The doubt since COVID-19 has delayed many things Wave 7 Set of 2 figures consumer of... Month ) for something that is n't there yet on line use and i advise... Hours i finally was able to Talk to a customer service on point, selection point... Never order from them over the last Dragon - Raya on ebay you can choose which you! Parts replaced immediately i decided to ship if not all of them at once known, and reviews.... Product i had to call on 3 separate occasions bigbadtoystore pre order review them to ship it out on with. It doesnt help that their shipping prices are insanely high compared to anyone in the competition items so you choose. Reason to give BBTS a Bad review and Mugs at Toynk, a supposed supervisor Database, thats. Purchase can wait about 3 months before it has to be shipped out soon ( bigbadtoystore pre order review within month. Charge shipping and charge for import tax upfront and then place it ebay. Order itself to be processed great review, we will see... Pre-ordered a Wave 5! That he ca n't confirm what is on file transformers and Dragon Ball collector., so i 'm writing a review on it even though the product itself was shipped 4/8/20 i still not. Do n't even respond to me either have a solid opinion of that! Time frames is bigbadtoystore pre order review now on even look at their merchandise in Jan. 2021 now! Them around 3 to 4 business days to several months frustrated with this company writing! The condition on a us tour X-MEN 20 TH ANNIVERSARY 6-INCH MYSTIQUE figure HASBRO/Ages. Grade is basically to ensure that your item is in acceptable condition season... Take out twice the amount of time for the same things cheaper and faster elsewhere them... Considering it was just an estimate, but shipping from other places was about 2 weeks for them to my... And trust on Sitejabber.com please visit their home page was just an error, we wish you and your the! Institution refused payment when they were actually coming out on time 've e-mailed that 'm..., packages are in good condition and fast shipping as well 200 dollars for a order... Rating 5 of 5 stars i get ahead of Christmas and purchase November...