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Business Communication and Report Writing August & September 2019 2 UNIT 1: INTRODUCTION Question 1 Define business communication. 2) Which of these is a communication skill? 1 Communication in Workplace 01 2 Communication Skills: Verbal and Non-verbal 55 3 Organisational Communication 73 4 Fundamentals of Business Writing 103 5 Indirectness in Persuasion and Sales Messages 147 6 Public Speaking 175 7 Oral Communication 189 8 Technology-enabled Communication 209 9 Personal Etiquette and Grooming 235 [����L�_ll%:���c),\��l9�9|I�����x�X�Ħ1�Mt���e�1k�b`AR�"=��(��UT�� ^X�FG���U/��f�de�5����I�0���D@��6N�j~�ߓ��"�u�{�8٪8�l,���Lv�`�O���yv�����oi1eQV����m�/�8VƵ�@�V \�Q��Z#��C�)^t��qbwj�]�w�ckz�5��Ʌ�1�I�?��\]��g�߯�t0�~����|~�N�>���S���J`���WN79�V�9����u,D��jtv�[h5ښX���[>Sa���i�"�IJ��%��zX�{�`:�΄��.柋�_ zt��N\�Z6�� �e�9���l:⨧�E1�-��1�J� ��h��U�|~��0��&�ub���S�����,b����X��ls-J��]��s�P/�����sĔy�FOx�Rj��x�SϲPX�{�!���%����ت�(`}���H��xȵ�51J����s����$��UK�Md9�޼���u�e�a4+���T�I/�t7-�|�ݻ��L�� 4&yq���g��A7� Once a decision has been made, it has to be implemented which ... 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Business Communication MCQs with Answers ... Business Communication : This book contain Multiple Choice Question and also with Answers. Answer (See p2 of the handbook) Business communication is the sharing of information between people within an enterprise that is performed for the commercial benefit of the organisation. %���� :耪�\���_^>N����Ժ����U��S]�C�C[H��Fx%ձi��! Download full-text PDF Read full-text. T��݆�4'����!��;��N��TΞќ�N�N2?�Ա!���'\���9 �A5,F�s5�C� #�E"��؃jČ��Fu�������M��)�8 �-.���6f�\ib>��q2�գn�:�q�_c&�e��9��i��'|="kݒ��'}�E8K Demonstrate an understanding of the communication process in business settings. 1 0 obj �� i����� ~d�(���fe��CB�Q6Ap�}�� ������y�����hӌ�U���ZR�C��C��f�JȊc��������Mk�q���Ó���>l���s��X ���)vHU=HP�^��STC���`}$��k�U��+v�T i�� � ��͔�����~��jP (a) Apply for the above post. NEW ICAN SYLLABUS- Effective From November 2014 Active Listening . Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. 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