Helpful. October 12, Akron, Ohio Dear Mr. Flag as Inappropriate Flag as Inappropriate. You never get paid for FMLA though. Email Us Call … Cons. 1,147 reviews from InfoCision employees about InfoCision culture, salaries, benefits, work-life balance, management, job security, and more. If their server is down or equipment failure is on their part we are expected to make up those hours too. The company has been voted one of the best employers in Ohio. I have no idea where to start the training was sub par its a week training about the products for the most part its home security. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! Learn about InfoCision culture, salaries, benefits, work-life balance, management, job security, and more. These errors can impact your eligibility for bonuses and/or pay raises. Skip to main content I have had the opportunity to investigate from this work and have work the following:. Doesn't Recommend. Good training staff and scheduled hours. 431 InfoCision reviews. Failure to call in on … Pros. Good training staff and scheduled hours. They earn a regular paycheck, work a set weekly schedule and have opportunities for bonuses. Bonuses will depend on the division you work in, and if you are bonusing well, you will make a decent wage. You have to deal with getting different information from supervisors for the same exact question. InfoCision is also a leader in customer care services, commercial sales and marketing for a variety of Fortune 500 companies and smaller businesses as well. Good training staff and scheduled hours. 81 reviews from InfoCision employees about working as a Call Center Representative at InfoCision. As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. 346 Salaries. Here For You During COVID-19 NEW! Hearing & speech assistance Call through the National Relay Service (NRS): For TTY: 13 36 77. Although it would be seemingly easier to cutback and lay off workers to reduce our costs, we continue to work hard … Then got a reminder call about the scheduled interview. sitting or standing at a pod for hours can get boring. About Us; Awards; Right Call Blog; Home » Services. Skip to main content What Sick Days benefit do InfoCision employees get? That’s right— employee attendance is part of your … It was a very thorough and fair interview with a lovely woman. Jobs; Jobs Tips; 7 Job Hunting Tips For When Businesses Aren’t Hiring; How to Write a CV; How to Write a Great Job Application Email; 4 Great Personal Statement Examples for Your CV ; How to Change Careers; 6 Great Jobs You … Curp said the efforts of city council and his administration paid off. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! An employee's minimum entitlements are set out in the National Employment Standards (NES) and awards. Eh, pros are it being an easy job and sometimes fulfilling if youre doing calls for the right programs. Former Employee - Call Center Representative in Owensboro, KY. Still, it’s important to remember that an attendance policy won’t change employee behavior overnight, and may require a foundational shift in company culture. Work at Home staff are InfoCision employees just like those in any of our call centers. 436 Reviews. 14 … There are rules about what employees get at work, such as what hours they work and how often they have to have a break. If the supervisor is unavailable, employees may leave a message for the supervisor with a phone number where they can be reached. I was in training with this company for a week the last day of training we had a really bad storm power went out Internet went out I tried to contact the trainer on several occasions they are horrible at getting back with you. Award Winning Reputation We partner with the nation’s top brands to provide a full spectrum of direct … 458 reviews from InfoCision employees about Management. Recommends. 1 Jobs. Doesn't Recommend. 18 Photos. The supervisor will then return the call. Now by visiting the InfoCision on-site physician, the call center representative only pays a $10 co-pay and InfoCision picks up the remaining, much smaller, co-pay balance—a cost … Former Employee - Call Center Representative in Owensboro, KY. 3 InfoCision reviews. No paid time off whatsoever, despite me being told full time employees get benefits. Brutal honest individuals may struggle to achieve bonuses. A free inside look at company reviews and salaries posted anonymously by employees. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Former Employee - Call Center Representative in Owensboro, KY. 94 Benefits. Share on Facebook; Share on … The process took 3 days. Pros. Work at home employees have a set work schedule and earn a regular paycheck. 200 employee's times 8= 1600 an hour. Eh, pros are it being an easy job and sometimes fulfilling if youre doing calls for the right programs. The staff there and co-workers seemed like family. InfoCision promotes a family-orientated culture that provides our employees with the perfect balance between work and home-life. InfoCision Employee Reviews for Call Representative. 109 Interviews. InfoCision Careers . ... (Family Medical Leave Act) that way you have about 3 months a year to call off. Pay not worth the job requirements. I worked at InfoCision full-time for more than a year. Former Employee - Call Center Representative in Clarksburg, WV. The HR department is inadequate for the number of employees at the company. Ask for the Fair Work Infoline 13 13 94 Speak & Listen: 1300 555 727. InfoCision. Employee entitlements. scheduling is nice, its a set schedule but flexible and they are understanding of missed time etc... nice people to work with most the time . Contact the Translating and Interpreting Service (TIS) on 13 14 50. The only true pro I can think of you get paid weekly and meet pretty great people. I worked at InfoCision full-time for less than a year. We get holidays off without pay but are expected to make up the hours the same week. If we have to wait at the end of a call for an answer as to how to code a call that time is counted aginst us. Helpful. Doesn't Recommend. Cannot believe people still actually work … I worked at InfoCision full-time for less than a year. Your employees may have gotten lax about showing up on time, forget to call in until after their shift starts, or simply take the lack of an attendance policy for granted. Pay not worth the job requirements. Contact us. Cons. I applied online. InfoCision Sick Days, reported anonymously by InfoCision employees. simple job, especially if you have a gift of gab. Helpful. No opinion of CEO. I interviewed at InfoCision (Akron, OH (US)) in August 2017. We will help your business succeed. Prior to our on-site InfoWellness clinics, InfoCision employees, on average, visited their doctor 3.8 times a year and would pay a $20 co-pay each visit, with InfoCision picking up the rest of the co-pay. InfoCision works include competitive employees pay and excellent benefits from performance-based bonus and rewards. These rules can be set out in different places such as an award, registered agreement or an employment contract. Posted: (2 days ago) Having the right employees is the foundation to success, that’s why we compose our diverse workplace with professionals that work together to achieve excellence. We were required to make 8.50 per completed call an hour. Fair Work Online: www.fairwork.gov.au Fair Work Infoline: 13 13 94 Need language help? They are quick to criticize you for the smallest thing, but when they do something wrong they don't want to take responsibility for it or fix it. InfoCision strives to create a work infocision in which people enjoy coming to work. 208 reviews from InfoCision employees about Culture. Time put in can pay well. Not very worker friendly. Prior to a telemarketing campaign, if phone numbers are unavailable from a client, InfoCision Management Corporation may use home phone look up vendors to obtain phone numbers of current, past, or … InfoCision raises more money over the phone for nonprofits than any other tele … Overview Overview. Avoid this company at all cost's, they are absolutley no good. This time is counted by seconds.We recieve no benifits and … I have more of a personal experience if anybody is interested. Then they … Jobs. Contact Us; About Us. With technology making after-hours contact with staff easier than ever before, it's more difficult for small business owners to see the fine line that separates an employee's … The work at home option is a virtual call center where employees work from their home computers and log into InfoCision’s system remotely using their internet connection. Pros. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! No Opinion of CEO. For nearly 40 years now, InfoCision has been the leader in customer care and call center solutions – We provide a full spectrum of direct marketing services that help the nation’s top names build their brand by better serving their customers. Former Employee - Call Center Representative in Dayton, OH. They have no paid time off no time off at all. I worked at InfoCision full-time for less than a year. Doesn't Recommend. The work is non stop … InfoCision Employee Reviews in United States. If you call off it affects the work the other staff can do, and they have to do more with less. Flag as Inappropriate Flag as Inappropriate. The work is really repetitive after a while, and is not very challenging once you understand your job and how it fits into the company picture. I applied online, got a call back to schedule the interview within a few days. Cons. It's very competitive but has a way of motivating each agent to put their best foot forward to receive the weekly metrics bonus. And being chained to your computer. Company Overview FAQ. ie keep on running in the other direction if it has anything to do with Infocision. Also, very low pay; cannot save money after commuting to Akron and only making minimum wage or a little more. Interview. … First off the ad for this job is completely misleading it is not customer service it is sales. Good supervisors,co workers are great,friendly,flexible hours,nothing bad about working here,work overtime view unlimited overtime. Pros. Is this your company? “Having a doctor on-site saves me from having to leave work and miss work and drive to the doctor’s office. A free inside look at company reviews and salaries posted anonymously by employees. Pay not worth the job requirements. Helpful. The personal interview was great. Cons. The company has a review policy of fostering a home … Here’s what two InfoCision employees and health fair attendees had to say about InfoWellness: “I come to the health fair each year,” she said. Careers: Call Center Jobs - Work from Home | Infocision. “We have been aggressive about bringing jobs into this community and now we’re seeing the benefits,” said Curp. scheduling is nice, its a set … I worked at InfoCision full-time for less than a year. Employees who are using emergency personal time must call and talk to their supervisor as soon as possible, but no later than one hour after the start of their shift. It is hard to get a M-F dayshift … Flag as Inappropriate Flag as Inappropriate. Continue reading. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! Customer Care. Employee's sent home all the time, because we the employee's could not get raise enough money for the Republican Party. Cons. Being talked down to as though you’re a child. Pros. InfoCision Employee Reviews. I would clock in on my work, get logged in to the assigned program I was set up to work, would infocision inbound and outbound phone calls mostly for … Customer Service Representative/Call Center (Former Employee) - Huntington, WV - March 29, 2019 Very supportive system as far as the training and merging from training into on the floor sales. “But that doesn’t mean our job is done. 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